About

Diamond Valley Home Care is run by Yaser Malekshahi. He lives in Eltham, which is also where the company works.

I have worked as a support worker in Melbourne's north since 2021 — about four years of going into people's homes and helping with the day-to-day. Before that I spent several years in a management role, from 2017.

I live in the area this company serves. When you call, you are talking to someone who knows the roads, the shops and the clinics, and who is ten minutes away rather than in a call centre.

Languages

We speak English, Persian and Arabic. For some families that is the whole decision — being able to explain what you need in your own language, and have the person who turns up understand it.

How we work

Small on purpose. You get the same few people, not a different face every week. If something is wrong you tell us and it changes, and if we cannot help with something we say so.